Are they going to fix it ? Because 24 hours has passed and there is still silence.

Customer Concerns Grow as Service Disruptions Persist Without Communication

In recent days, users of the platform have expressed growing frustration over unresolved technical issues and a noticeable lack of communication from the service provider. Despite over 24 hours passing since the problem was first reported, there has been no official update, apology, or explanation from the company’s support team.

This situation is especially concerning for paying subscribers. Traditionally, reliability and prompt support are expected to be standard privileges for customers who have invested financially. However, many are now experiencing disruptions—such as automatic transitions to GPT-5 even when the system isn’t fully ready or stable—raising doubts about the platform’s commitment to quality and transparency.

The current circumstances have led some members to question the company’s intentions. Are these service issues merely technical glitches, or do they reflect a broader strategy aimed at incentivizing users to reconsider their subscriptions? With recent developments—including the premature launch of GPT-5 and the planned removal of certain features like SMV—the community’s confidence appears to be waning.

Many users are voicing their dissatisfaction, signaling that their patience is wearing thin. Several are considering canceling their subscriptions if the situation remains unaddressed. At a time when trust and communication are paramount, the lack of updates leaves customers feeling neglected and potentially exploited.

As the platform continues to evolve, clear communication and prompt resolution of issues will be crucial in maintaining user trust. For now, users are left waiting—and questioning—whether their investments are truly protected or if they are simply being left behind as the platform shifts without regard for its core community.