Gemini Pro prompts aren’t working with a picture attached.

Troubleshooting Image Prompt Errors with Gemini Pro: A User’s Experience

If you’re utilizing Gemini Pro for AI-powered image generation and have encountered issues when attaching images to your prompts, you’re not alone. Many users have observed that submitting prompts with images often results in unexpected errors, disrupting the creative workflow.

A common problem reported by users involves receiving a generic error message — “An error occurred” — specifically when attempting to send prompts that include both text and images through Gemini Pro 2.5 Pro. Interestingly, this issue appears to be isolated to the Pro subscription; users with non-subscription accounts do not experience the same problem, even when attaching images.

It’s also noteworthy that using Gemini 2.5 Flash — an alternative or older version of the platform — seems to handle image prompts without any issues. This suggests that the problem may be specific to the Pro version’s recent updates or underlying functionality.

For users experiencing this inconsistency, potential troubleshooting steps include:

• Verifying Account Status: Confirm that your subscription is active and up to date.
• Testing with Different Images: Check if the error persists with various image formats and sizes.
• Clearing Cache and Cookies: Sometimes, browser issues can interfere with platform functionality.
• Updating Browser or Software: Ensure your browser or application is on the latest version compatible with Gemini Pro.
• Contacting Support: Reaching out to Gemini’s customer support can provide targeted assistance and help identify if this is a known issue or a bug.

This situation can be particularly frustrating for paying subscribers, especially when core features appear to be less reliable. Transparency from the developers regarding any ongoing issues or upcoming patches would be appreciated by the user community.

If you’ve experienced similar problems or have found effective solutions, sharing your insights can help others navigate these challenges more smoothly. As AI tools become increasingly integral to creative workflows, ensuring their stability and reliability remains essential.

Conclusion

Encountering errors while attaching images to prompts in Gemini Pro 2.5 Pro underscores the importance of robust software updates and user support. For now, those affected should consider troubleshooting methods and stay in touch with official channels for updates. Your feedback and community insights can be invaluable in driving platform improvements and ensuring a seamless creative experience.