Assistance Needed: Faced Multiple Problems with Plus Membership — Limited to Two Images Daily, No Support Help, Unintentional Cancellation, and Difficulty Resubscribing at Original Price

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Troubles with Plus Membership: My Experience and Seeking Resolution

Navigating the world of AI-powered image generation services can sometimes be frustrating, especially when technical issues and support challenges arise. I wanted to share my recent experience with a Plus membership platform, hoping to shed light on some common hurdles and seek advice on resolving them.

Encountering Limitations and Technical Glitches

Initially, I subscribed to the Plus plan with high hopes for seamless image creation. However, I soon encountered recurring issues. The platform incorrectly flagged my account as a free user, limiting me to just two images per day. Eventually, it stopped allowing any image generation altogether.

Whenever I reached out to support, responses were slow—often taking around three days—and the assistance was minimal. The support team seemed to rely heavily on automated replies or basic troubleshooting steps that didn’t address the root cause. After about eight days of this ongoing problem, I noticed some slight improvements.

An Unexpected Cancellation

While inquiring about canceling my subscription, I was surprised when the support agent responded three days later and canceled my account without prior confirmation. This abrupt action left me without the service I paid for, and I was unable to confirm or discuss the next steps.

Resubscription Challenges and Pricing Discrepancies

When I attempted to resubscribe via Google Play, I was faced with a significantly higher price than my original subscription. Despite explaining the circumstances—including the technical issues caused by support delays and platform glitches—the same support contact refused to assist in securing the initial lower rate. This has been particularly frustrating, as the issues were largely due to the platform’s technical shortcomings, not my account.

Seeking Better Support and Resolution

My overall experience with ChatGPT’s support has been quite exasperating. It seems difficult to get in touch with a support representative capable of providing meaningful assistance or consideration for loyalty pricing.

Looking for Advice

Has anyone experienced similar issues or found effective ways to escalate such situations? I would appreciate any suggestions on how to connect with customer support teams that can provide real help, especially in cases where platform errors impact user experience and billing concerns.

Thank you for reading, and I hope sharing my journey encourages better support practices across AI service providers.

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