Assistance Needed: Facing Limitations with Plus Membership—Only Allowed Two Image Creations Daily and Unhelpful Support; Membership Cancelled Without Confirmation, Now Seeking to Resubscribe at Original Rate

Title: Navigating Customer Support Challenges with AI Image Generation Services

Are you experiencing issues with your subscription to an AI-based image generation platform? You’re not alone. Many users have encountered frustrations that can be difficult to resolve, especially when technical problems intersect with customer service hurdles.

In my experience, I faced significant challenges with their Plus membership, which limited me to generating only two images per day. Over time, I was completely restricted from producing any images at all. Despite reaching out to support, the responses were limited to generic, AI-generated troubleshooting steps that failed to address the core issues. Response times were slow, often taking three days for each reply, which only extended the frustration.

After about a week of intermittent access, I decided to inquire about cancelling my subscription. Unexpectedly, the support team read my cancellation request three days later and subsequently terminated my account without confirmation or further dialogue. Then, when I attempted to resubscribe via Google Play, I discovered that the price had doubled compared to my original subscription. Despite explaining that these issues stemmed from persistent technical glitches, I was unable to negotiate the same favorable rate or receive meaningful assistance from support.

This experience highlights how challenging it can be to navigate technical support in the realm of AI-powered services. If you’re facing similar issues, consider seeking alternative ways to contact support—perhaps through different channels or escalation procedures—to speak with someone who can genuinely assist. Moreover, it’s advisable to review the platform’s refund and cancellation policies carefully before committing to or resubscribing.

Dealing with technical failures combined with unresponsive customer service can be extremely frustrating, especially when such problems impact your creative workflow. If you’re in this situation, persistence is key, and exploring community forums or official support channels may help you find a path towards resolution.