Anyone else seeing “Unusual activity detected” on the ChatGPT iOS app?

Troubleshooting the “Unusual Activity Detected” Issue on the ChatGPT iOS App

Many users have recently reported experiencing a frustrating error message: “Unusual activity detected” when attempting to access ChatGPT via the iOS app. This issue can lead to being completely locked out of the app, disrupting productivity and access to conversational AI tools. If you’re facing this problem, you’re not alone. Here’s a comprehensive overview of the situation, attempted solutions, and potential next steps.

The Problem: Locked Out of the ChatGPT iOS App

Users encountering this issue find that, despite their accounts functioning normally across various platforms—such as desktop browsers, mobile web versions (chat.openai.com), and the iPad app—they are unable to log in or use the iOS application. The error message appears consistently, preventing access through the iPhone app, which is often the preferred method of use.

Common Troubleshooting Steps Attempted

Many users have already tried a series of standard troubleshooting measures:

• Logging out and back in: Repeating the login process to refresh authentication.
• Reinstalling the app: Removing and reinstalling the ChatGPT iOS application to resolve potential software glitches.
• Restarting the device: Performing a simple restart of the iPhone to clear temporary system issues.
• Switching networks: Changing from Wi-Fi to cellular data (or vice versa) to rule out network-related problems.
• Manual DNS configuration: Altering DNS settings to eliminate connectivity or routing issues.

Despite these efforts, the “Unusual activity detected” error persists, indicating that the root cause might not be a simple user-side problem.

Current Status and Support Interventions

OpenAI support has been contacted by affected users through support tickets. However, as of now, there hasn’t been a widespread resolution or official statement providing details about the cause of this issue. This silence has added to the frustration among users eager to regain access.

Has This Happened to Others?

Reports of this problem are accumulating across user communities and forums. While the exact cause remains uncertain, some theories suggest it may be related to security measures, account verification processes, or potential false positives triggered by certain login behaviors.

Next Steps and Recommendations

If you’re experiencing this issue, consider the following:

• Monitor official channels: Keep an eye on OpenAI’s support pages or social media channels for updates or announcements regarding this problem.
• Stay patient: Support investigations and fixes can