New macOS app version keeps crashing: Version 1.2025.260 (1758588131)

Troubleshooting Persistent Crashes in macOS App Version 1.2025.260 (1758588131)

If you’ve recently upgraded to the latest version of a macOS application and started experiencing frequent crashes, you’re not alone. Many users have reported that version 1.2025.260 (build timestamped Tue Sep 23, 2025, 00:42:11 GMT+0000) has introduced stability issues, particularly during specific tasks such as submitting prompts in new chat sessions.

Understanding the Issue

Several users have observed that shortly after updating to this version—released around Thursday, September 25, 2025—they encounter repeated, hard crashes on macOS. Notably, these crashes are severe enough to cause the entire operating system to halt, prompting macOS to offer an immediate report to Apple for analysis. The primary trigger identified is the action of submitting a new prompt via keyboard shortcut (Option + Space) in the application.

Potential Causes and Considerations

• Recent Update Introduction: Since the crashes began immediately following the update, it indicates a potential bug introduced in this version.
• Task-Specific Crashes: The crashes are associated with specific app functions, suggesting there may be issues related to input handling or background processing during prompt submission.
• Build Timestamp: The build date (September 23, 2025) shows the version was compiled shortly before release, which might have undergone limited beta testing.

Recommended Troubleshooting Steps

1. Check for Updates: Developers often release quick patches to address stability issues. Ensure you have the latest version installed.
2. Restart Your Machine: Sometimes, a simple restart can resolve temporary system conflicts.
3. Clear App Cache/Data: Resetting app data or cache might resolve corrupted files that trigger crashes.
4. Reinstall the Application: Uninstall and then reinstall the app to ensure a fresh, clean installation.
5. Console Log Analysis: Use macOS Console application to gather crash logs, which can be helpful for support teams diagnosing the issue.
6. Limit Usage of the Affected Function: Temporarily avoiding prompt submissions via keyboard shortcut may prevent crashes until a fix is released.

Next Steps

If these troubleshooting steps do not resolve the crashes, consider reaching out to the app’s support team. Providing them with crash logs, detailed descriptions of when crashes occur, and your system specifications will help expedite a fix.

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