What was the one feature that finally made you pay? (Master’s Thesis Survey)

Unlocking the Key Motivators Behind Paying for AI Services: Your Insights Needed

As part of my master’s thesis exploring the value propositions of Software as a Service (SaaS) platforms, I am delving into what truly motivates users to commit financially to AI solutions. If you’ve ever subscribed to an AI service like ChatGPT, I’d love to hear about the specific features or experiences that persuaded you to make that investment.

Understanding these driving factors—whether it’s gaining priority access to models, experiencing faster response times, ensuring consistent uptime, or other benefits—can offer valuable insights into user preferences and service design.

I’ve designed a brief survey, taking approximately 10 to 15 minutes to complete. Your participation would be immensely valuable to my research. When you begin, please select ChatGPT as the application you’re evaluating.

Your input will help shape a clearer picture of what truly matters when choosing to pay for AI services. Thank you for contributing to this exciting research!